Change Management

2
Mar

Digital Transformation Starts With Cultural Transformation

One of the key components of Digital Transformations is how to use technology as a means to better understand the customer and improve the end-to-end experience. In a recent webinar, Brendan Witcher, Principal Analyst at Forrester Research shared some startling facts about how companies are defining and executing against their digital strategies. He shared that although 48% of firms have

Read more

10
May

Making the Shift from Telling to Listening – How to Talk to Your Team about Change

I recently had a client comment that the most valuable role their leader played during a change in their organization was “patiently listening to me, not correcting or defending, just listening to me as I worked to come to terms with the change”.  The employee was able to move forward as a result of the effective listening skills demonstrated by

Read more

9
Jan

Is Your Company Reorganizing? 5 Steps for Thriving Through the Change

In my consulting work I am often involved in creating organizational change, and then directly confronted by the challenges surfaced as I coach managers and executives through the transition. Over time, I have concluded that there are five key actions people need to consciously perform in order to manage significant change. If followed, these will vastly improve your chances of

Read more

2
Jan

Marnie Smith appointed Managing Partner at Lighthouse NINE Group Consulting

Lighthouse NINE Group, a leading strategic consulting firm, is delighted to announce the election of Marnie Smith as its new Managing Partner, effective January 1, 2017. Marnie has been a Partner of the firm since 2009 and leads Lighthouse NINE’s High Performing Teams and Change Management practice. She has extensive experience in all aspects of Organization Design and Effectiveness, Team Development,

Read more

27
Nov

Getting the Internal Help You Need to Manage Your Change

Transition monitoring teams are nothing new.  William Bridges spoke of them in his book Managing Transitions and Jeannie Duck, author of The Change Monster, also highlighted the value these teams can bring.  So why don’t more companies use these highly effective and engaging teams to assist in their organization transformations? I believe there are two reasons at play.  Some individuals

Read more

7
Mar

Think You Want a Culture of Accountability?

So you think you want a culture of accountability? Well that’s great! There is a significant amount of evidence that organizations with accountable people have higher engagement and performance; simply Google “link between accountability and performance” and you will have over 100,000 articles to validate this point. But let’s assume your “gut” instinct is already there, and the promise of

Read more

29
Feb

Leading Real Change…
[white paper]

The demands of the marketplace and the pace change in organizations is accelerating at an astounding rate. If you are working, you can really see it and feel this. Much has been written about change management yet since 1995, research has repeatedly shown that 50-70% of change initiatives fail. Business leaders are struggling to affect real change. Change is a

Read more

8
Jan

What Marathons Have to do with Managing Change?

Imagine yourself sitting around the leadership table, discussing why such a small change (insert any change here) feels like such a huge change to your team. Why are they not seeing the benefits that are so apparent to you? Why are they not just accepting and moving forward the way you are? Leaders are often flabbergasted at the reaction they

Read more

1
Jan

Managing the Impact of Change

Managing the Impact of Change | We formed Lighthouse NINE Group to help organizations improve their performance. Through our work, we are acutely aware that nothing creates leadership insomnia more than the strain of dealing with change. At Lighthouse NINE Group, we emphasize a grass-roots approach to managing change, where employee engagement is critical to success. We believe this is the best

Read more

19
Dec

What’s In It For Me?

I love puzzles – I get a real kick out of seeing the pieces and patterns come together. My recent experience (aka obsession) with the game Two Dots TM has helped show me how different generations respond so differently to the same reward. Me, I like to prove that I’ve mastered each level by achieving the goal level three times before

Read more