Workshops

• Building from Communicating with Impact & Influence, learn to master advanced influencing and communication skills to tailor your message to your audience
• Dramatically improve your ability to entice individuals and groups to listen and get results
• Learn further tips to enhance body language and tone techniques

• Improve the ability to edit one’s own work through a crash course in English grammar
• Learn tips for writing concisely and clearly to avoid miscommunication or confusion
• Know how to plan and structure your writing to ensure the right action from the right audience
• Learn how to write specific kinds of messages: emails, cover letters, news updates, difficult messages, etc. [as required]

• Demonstrate why storytelling works and why people remember these stories longer
• Learn the 6 key elements of storytelling
• Apply techniques building a great story
• Learn the tips and tactics to keep your listener engaged

Target Audience: All Leaders

• Provide understanding on the full scope of workplace harassment
• Reduce negative encounters, and foster teamwork and engagement
• Enhance communication through established HPT operating norms
  Set expectations and build professionalism

• Understand what is project management and why it is so critical
• Learn the stages of effective project management
• Gain an understanding of the tools used to manage time, quality and cost of projects
• Learn effective techniques for resource management on project teams

• Understand why prioritizing is important
• Review key prioritization methods and tools
• Learn techniques to effectively prioritize
• Practice using the more popular techniques

• Understand the importance of managing differences
• Investigate how assumptions impact our ability to work effectively together
• Learn how conflict escalates and de-escalates
• Understand preferred conflict modes and practical techniques for managing conflict

Target Audience: All Employees

• Enhance participants knowledge on how to create and maintain mutually beneficial and enduring business relationships
• Learn an evidence-based selling process that works
• Learn key principles to give only what you need to achieve a “Win / Win” outcome
• Develop the critical behavioural skills required in negotiating

• Gain insight into how to manage your meetings effectively using the Five Questions
• Learn tips and techniques to make your meetings stand apart
• Build a personal action plan to optimize your meeting time

• Accelerate the transition of moving from an individual contributor to a leader of others
• Enhance leadership capabilities for working in complex and ambiguous work environments through greater self awareness from the Leadership Practices Survey feedback
• Build key performance conversation and leadership skills through practice and coaching

Essentials of Leadership – Leading Others – One Day Workshop

• Learn tips and tools for aligning team efforts with company strategic priorities
• Learn tips and tools for accelerating development to a high performing team
• Identify ways to more fully engage employees by better balancing contribution with satisfaction
• Enhance delegation and coaching skills in building a performance culture

Essentials of Leadership – Leading the Business – One Day Workshop

• Learn tips and tools for creating a climate for innovation
• Learn tips and tools for leading laterally/leading collaborative efforts with other groups
• Identify ways to more fully engage others in a change initiative including tips for dealing with resistance
• Enhance ability to deal with poor performers and challenges in building a performance culture

Essentials of Leadership – Building Community (Facilitated Dialogue) – One Day Workshop

• Learn foundation blocks for building an intentional community
• Enable participants to envision a desired future and begin an action plan to move toward it
• Help a diverse group of individuals to learn the process, tools and skills to build a community

• Learn what a Management Operating System (MOS) is and how a robust MOS can drive productivity, performance and profit
• Review the core elements of a high performance MOS that will provide a roadmap to achieve goals and objectives
• Tips to develop and implement a successful MOS and common traps to avoid

• Understand key components of a crucial conversation and typical patterns they follow
• Learn how to prepare for a crucial conversation
• Understand key requirements for ‘making it safe’
• Learn techniques to master high-stakes situations

Target Audience: All Employees

Crucial Conversations 102 – Half Day Workshop

• Learn the core principles of a crucial conversation and understand why conversations fail
• How to have effective conversations that strengthen and preserve relationships
• Develop the skills to be courageous, to be present, to listen for understanding, to be open to persuasion and how to manage everyone’s emotions
• Learn and apply simple and easy strategies that can improve conversations right away

Target Audience: All Employees

Crucial Conversations for Managers – One Day Workshop

• Understand key components of a crucial conversation and typical patterns they follow
• Learn how to prepare yourself in advance for a crucial conversation
• Understand key requirements for ‘making it safe’ and practice creating the space
• Practice skills and techniques to master high-stakes situations

Target Audience: Supervisor or Manager level

• Become aware of the Virtuous Circle: collaboration empowers individuals to partner across boundaries, a service-mindset empowers collaboration
• Gain the skill to diagnose the collaboration barriers that may be blocking initiative progress
• Learn the evidence based principles and best practices of effective collaboration that break through barriers

Partnerning to Deliver Across Boundaries – Organizational Collaboration 102 – One Day Workshop

• Build on 101 and learn how apply to projects and initiatives that require interdisciplinary / cross functional collaboration
• Learn how to use the Collaborator’s Tool Kit
• Scope a real life initiative / project with the Tool Kit and plan for its implementation

• Learn proven tips to overcome “presentation jitters”
• Apply a 5 step process to structure presentations for maximum impact and influence
• Learn how to focus on the salient points of a message that connect to the audience
• Practice handling audience Push-back / Resistance
• Script a compelling summary that builds a clear and influential “Call-to-Action”

• Review key concepts from Introduction to Giving and Receiving Feedback session
• Demonstrate the power of positive feedback and recognition
• Practice delivering effective feedback against corporate behaviours
• Learn how to use feedback to further build your leadership brand

• Understand the value and impact of effective feedback
• Learn and apply the SBI model of feedback
• Practice delivering strengths based feedback
• Prepare to handle possible reactions to feedback (yours and others)

• Learn key principles to give only what you need to achieve a “Win / Win” outcome
• Develop the critical behavioural skills required in negotiating
• Learn how to plan and play the game of negotiating in a one-to-one contest (plan & process templates)
• Apply techniques for handling tough negotiations

Negotiating Skills 102 – One Day Workshop

• Build on Negotiating 101 and learn how to negotiate in teams across complex challenges
• Learn the roles and responsibilities within team negotiations
• Apply techniques for handling team negotiations
• Learn the Tips and Tactics to keep your opposition “slightly” off balance

• Build the skills to navigate and lead with optimism while managing change
• Learn how positive approaches can help fuel your success
• Develop tools to reframe challenges into opportunities
• Discuss ways to manage through the stress of challenging times

• Learn the fundamentals of Blue Ocean Strategy
• Apply the fundamentals to creative opportunity exploration

• Increase the knowledge of how the business makes money through game based learning
• Introduce the Principles & Practices of P&L Management
• Demystify the language of the P&L

• Learn common thinking “traps” and how to avoid them
• Apply proven processes and worksheets to identify solutions
• Practice approaches (using case studies) to deal with uncertainty and complexity

• Define innovation and creativity, how they are related and how they are different
• Demonstrate that innovation and creativity can be learned
• Provide step by step approaches to innovation and creativity

• Investigate key elements of change management theory and the impact of change on people and the business
• Discuss approaches to effectively manage change – both personally and corporately
• Identify your personal relationship with change and what you need to know to remain engaged

• Enhance the sales ability to drill in to data to derive insights
• Utilize insights derived from various data sources to develop a compelling presentation that supports your core objective

• Understand uses of excel functionality applicable to every day sales tasks
• Increase ability of participants to use multiple functions collectively to simplify reporting analysis and other administrative sales requirements
• Enhance the sales ability to drill in to data to derive insights that create actions

• Understand core planogram principles and how to apply them to design a consumer-centric, retailer relevant shelf design
• Participants will be able to identify opportunities to enhance current shelf sets and justify recommendations to the retailer

• Understand the what of ‘office politics’, why they exist and where do they play out
• Identify the skills required to not only survive but thrive in the political corporate landscape
• Learn how to perfect an approach to internal networking
• Explore ‘You’ – and your path to successful manoeuvring

• To be an effective leader, you must have exceptional skills in coaching and helping people develop
• This program focuses on the fundamentals of leadership using both the Blanchard Situational Leadership Model and the Hersey Leadership model

• Understand the Conversation Cycle
• Assess your listening style
• Identify your assumptions that affect your verbal communication
• Investigate areas to improve – meetings, remote conversation, etc.
• Learn how to structure your message to increase your impact

• To sustain performance, we must balance energy expenditure with intermittent energy renewal
• We experience four different energy states but only one—high positive –is optimal for performance
• We must be intentional rather than reactionary with our energy to bring about sustained high performance
• To manage energy optimally, we must build positive rituals—highly specific behaviors that become automatic over time

• Learn how to plan and deliver effective meetings
• Practice problem-solving tools and techniques to provide creative solutions
• Discover how to manage conflict successfully
• Learn different thinking styles to help you get ‘unstuck’
• Apply active listening skills
• Practice team building activities to increase communication and encourage a creative environment
• Learn how to facilitate by directing groups, managing the differences, and supporting teams

• To develop skills in managing internal networks for sharing of intelligence
• To develop capabilities in leadership and creation of a knowledge creating community
• To develop approaches in developing and optimizing external networks for business and individual success

Target Audience: Senior Managers to C-Suite

• To set the context for creating clarity around strategic problems
• To explore the core strategies for growth
• To explore the ‘play to win’ approach to executing strategy

Target Audience: Senior Managers to C-Suite

• To explore the difference between a ‘fixed’ and ‘growth’ mindset
• To develop the capabilities and practice the behaviours of successful innovation
• To develop and practice the approaches of successfully growing business

Target Audience: All Employees