Tag: Active Listening

10
May

Making the Shift from Telling to Listening – How to Talk to Your Team about Change

I recently had a client comment that the most valuable role their leader played during a change in their organization was “patiently listening to me, not correcting or defending, just listening to me as I worked to come to terms with the change”.  The employee was able to move forward as a result of the effective listening skills demonstrated by

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