Mark Henderson

5
Sep

The I/We Ratio: Listen Carefully

I’m often amazed and almost always disappointed when I hear leaders speak with a vocabulary peppered by more than its fair share of I/Me/My. What I’m really listening for, are leaders who speak using the words We/They/Our. If you hear a leader who uses those phrases, my experience suggests you will also find a highly effective individual, being rewarded with

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26
May

Leadership in a Disruptive World

It’s been frequently noted that the Chinese symbol for crisis is composed of two components; one represents danger and the other opportunity. In today’s highly disrupted world can there be no more appropriate symbol of our times? To paraphrase the great Charles Dickens, the modern business environment might best be characterized as “it was the best of times, it was

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26
Mar

Simple is Better…And More Actionable

At Lighthouse NINE we favour simple over complex and nowhere is that truer than in the area of strategy development, communication, and execution. If there is an area of corporate life that has been overcomplicated in the past number of decades it is surely the area of corporate strategy. There are many complex theories and models, each of which likely

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