With over 25 years of expertise leading, coaching and training teams of people, Nancy has worked on both the client and agency sides. Nancy creates lasting impact in all her work. She is a Professional Certified Coach who has designed and led several global corporate coaching programs with clients in the Automotive, CPG, Hospitality and Pharmaceutical industries. She has also led the design and execution of several employee and customer experience initiatives helping clients to build retention and overall customer satisfaction.
Nancy’s career includes holding senior leadership positions, in both Sales and L&D roles, at organizations such as Nestle, Mosaic, Schick, and Match Marketing Group. She most recently led Global CX and EX initiatives both designing and facilitating internationally. Nancy has served on numerous boards and councils including the ICF Toronto and Women in Leadership.
All the partners of Lighthouse NINE Group are excited to have Nancy join the team as we work together to Improve Organizational Performance Through People.