“Leadership is about empathy. It is about having the ability to relate and to connect with people for the purpose of inspiring and empowering their lives.” Which business academic said that? Actually it was Oprah Winfrey, who as we know runs a very successful business and has connected successfully with millions. Quoted by Daniel H. Pink in his book, ‘A Whole New Mind’. 

We will need a whole new mind to reimagine many of our businesses, cultures and teams soon. Right now we are being resilient, trying to stay fit for the return of some sense of more economic activity. In a recent article published by McKinsey, they outline the journey ahead in 5 stages:

So as a leader, right now, how do you feel about your team working from home? Do you believe they are fully utilized, productive, engaged, motivated? Whose responsibility is that? Theirs? 

Fostering Resilience

Well, for sure we all have to be accountable for our own resiliency and productivity. How are you fostering resilience? Are you judging them for the dog barking or kid bombing the Zoom call? For not working at 100% all the time? For not answering that email or call immediately?

Our observation is that you will be more successful by inspiring and empowering, empathizing that many of our teams are dealing with a lot of unusual circumstances.

By setting, discussing, and agreeing to clear objectives for individuals and teams. By emotionally connecting around goals and daily work. Through development to engage and retain talent. Kind of like best practice in leadership always looked. The way you show up to lead may require a whole new mind. The principles of great leadership are not that different. 

If you are leading remote teams, setting new objectives and making decisions differently, maybe we can help you. 

Drew Munro, CMC
Lighthouse NINE Group
One Eva Road, Suite 209 | Toronto, ON M9C 4Z5
Office: 647-975-5312

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